We will not process orders and ship goods during 2026 Spring Festival(From February 9 to February 23)

Shipping policy:

1, Do you offer worldwide shipping and what shipping options are available?

Yes, we do offer worldwide shipping. We provide both standard shipping and express shipping options for your convenience.

 

2, What are your order processing and shipping timelines?

Provided there are no unforeseen circumstances, we generally handle your package within two business days.

 

3, Regarding standard shipping, the estimated delivery time is:

    8 - 15 days for North American countries (Mexico 15-30 days).

    5 - 15 days for European countries

    15 - 20 days for South American countries(Brazil+Chile)

     8 - 15 days for Oceania Countries(Australia + New Zealand)

     3 - 13 days for Asian Countries

     7 - 15 days for (Asia) Middle East countries

     10 - 18 days for African countries

     For Express Shipping, the estimated delivery time is:

     5 - 12 days 

 

4, How much does shipping cost?

Nearly mostly products are free shipping.

 

5, How can I obtain my tracking number?

Once your items have been shipped, you should automatically receive an email notification from our system, which will include your tracking number.

If you do not receive this email or if the tracking number is not functional, please do not hesitate to reach out to us. We will assist you in resolving the issue!

For any further inquiries or detailed information, kindly send us an email at ploughnavi@gmail.com and we will be happy to help.

 

Unexpected Delays:

Occasionally, deliveries may take longer than the aforementioned standard shipping times. These delays are mostly due to international customs procedures, which are beyond our control. If you find that your package is taking an unusually long time to arrive, please contact us. We will work with you to address and resolve any concerns that may arise.